About these terms
These terms are an agreement between you and Emulsion Financial Solutions ([Legal entity name], “Emulsion”, “we”). They apply to our website and the Emulsion platform. If your organization has signed a master agreement or order form with us, that agreement takes priority where it differs from these terms.
By using our website or services, you agree to these terms. If you're using Emulsion on behalf of an organization, you confirm you're authorized to accept them for it.
The services
Emulsion provides a platform that consolidates financial data, along with the connections, legacy extraction, migration and onboarding work set out in your proposal. What we deliver for your organization, and when, is defined in that proposal.
Accounts and access
- Your organization decides who gets access and what each person can see.
- Keep your login details secure and don't share accounts.
- Tell us promptly if you suspect unauthorized access.
- Your organization is responsible for activity under its accounts.
Your data
Your organization owns the financial data it connects or provides. You give us permission to access and process it only as needed to provide the services. Our connections to your live systems are read-only, and we never use your data to train AI models.
When your agreement ends, you can export your data, and we'll return or delete it as your agreement sets out. Our Privacy Policy explains how we handle personal information.
Acceptable use
You agree not to:
- Use the services for anything unlawful
- Try to access accounts, data or systems you aren't authorized to use
- Copy, reverse engineer or resell the platform
- Interfere with or overload the services
Fees and payment
Fees are fixed in your proposal and licensed by organization, not by seat. We invoice [billing schedule], and payment is due within [payment terms]. Fees don't include taxes, which you're responsible for unless the law says otherwise.
Confidentiality
Each of us will protect the other's confidential information with at least reasonable care, use it only for this relationship, and share it only with people who need it and are bound to keep it confidential.
Intellectual property
Emulsion owns the platform, software and documentation, including improvements. These terms don't transfer any of those rights to you beyond the right to use the services. If you send us feedback, we may use it without obligation to you.
Third-party services and AI
The services connect to systems made by other companies, such as your accounting platforms. Optional AI integrations, such as Claude, ChatGPT or Perplexity, are off unless your organization turns them on. Your use of any third-party service is also subject to that provider's terms.
Warranties and disclaimers
[Warranty commitments for the platform, e.g. performance as described in your proposal.] Except as stated in your agreement, the services and website are provided “as is”, without other warranties of any kind.
Limitation of liability
To the extent the law allows, neither party is liable for indirect, incidental or consequential damages, or lost profits. Each party's total liability is limited to [liability cap, e.g. fees paid in the prior 12 months].
Term and termination
Your agreement runs for the term in your proposal. Either party may end it if the other materially breaches these terms and doesn't fix the breach within [cure period] of notice. Sections that by their nature should survive, such as confidentiality and limitation of liability, continue after termination.
Governing law
These terms are governed by the laws of [state or jurisdiction], and disputes will be resolved in [venue].
Changes to these terms
We may update these terms. We'll post the new version here and update the date at the top. For customers, significant changes take effect at your next renewal unless you agree sooner.
Contact us
Questions about these terms: